Instructional Support Competencies

Essential Skills for Student Support

Abbotsford School District instructional support employees consistently demonstrate the following skills for student learning:


Supports Student Learning

Supports physical, emotional, academic and social learning.

  • Acknowledges that all students can learn 
  • Encourages self-determination and independence
  • Treats mistakes as part of learning 
  • Responsive to the needs of learners
  • Follows collaboratively developed plans for students (Individual Education Plan, Learning Plan, 
  • Behaviour Plan, Safety Plan)
  • Records appropriate data and reports this information to team members
  • Uses technology to meet student needs and models appropriate use of all technology

Caring & Inclusiveness

Supports diversity and inclusive practices within the classroom, school and community.

  • Models safe, caring, inclusive and ethical behaviour in words and actions
  • Demonstrates empathy and understanding towards others
  • Demonstrates a commitment to each student and their unique needs
  • Supports inclusive practices by fostering peer to peer interactions 
  • Understands and supports incorporation of Indigenous culture in lessons and activities

Flexibility & Adaptability

Readily adjusts and adapts to changing circumstances.

  • Remains calm when dealing with challenging situations
  • Demonstrates resiliency 
  • Applies creative problem solving in a variety of situations
  • Recognizes the need to adapt approaches to meet students unique needs
  • Uses time management skills to effectively prioritize multiple demands

Communication & Interpersonal Skills

Considers and responds appropriately to the needs, feelings and capabilities of others. Tactful, compassionate and respectful.

  • Establishes positive relationships with students and team members to enhance learning 
  • Acts as a role model for students, demonstrating professionalism in communication and manner
  • Demonstrates clear verbal and non-verbal communication abilities
  • Listens and seeks to understand other people’s ideas and concerns
  • Asks questions to clarify and understand others
  • Models confidentiality and sensitivity in all communication (written, verbal and non-verbal)
  • Establishes professional boundaries with students, parents, and caregivers

Collaboration & Teamwork

Understands the importance of teamwork to support student learning and foster team go.

  • Respects diversity and values the input of others
  • Deals with conflict in a positive, constructive manner
  • Shares information and knowledge applicable to student learning within a team setting/context 
  • Works cooperatively with colleagues and contributes to positive work environment

Professional Growth

Pursues and participates in meaningful learning opportunities.

  • Reflects on practice and identifies areas of strength and opportunities for growth
  • Engages in professional learning activities to update knowledge, skills, and abilities
  • Implements new learning into practice